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Esign Consent
Introduction and General Consent

This E-SIGN Consumer Disclosure and Consent Notice ("Notice") constitutes the full agreement by and between Webull Pay LLC ("Webull" or "we" or "our" or "us"), and the person(s) ("you" and "your") giving his/her consent below with information relating to your electronic receipt of disclosures and notices (collectively, the "Communications"), or as applicable, electronic signature of documents in relation to your account ("Account").

This Notice applies to all Communications, as defined below, for services provided by Webull. Under this Notice, Communications you receive in electronic form from us will be considered "in writing."

By consenting to the terms of this Notice, you acknowledge that your Account is entirely internet based and is not designed to include the option to request paper delivery of Communications, all of which will be delivered electronically. If you do not wish to receive electronic delivery of your documents or do not wish to electronically sign documents, Webull will not open your Account.

By using Webull electronic and online services ("Electronic Services") you hereby consent to this Notice and affirm that you have access to the hardware and software requirements identified below. In addition, you must review and accept the terms of these services. If you choose not to consent to this Notice or you withdraw your consent, you will be restricted from using Electronic Services.

Examples of Communications to Be Provided in Electronic Form

Documents we provide to you in electronic form (“Electronic Communications”) may include, but are not limited to, disclosures and other notices regarding our products and services such as:

  • This E-Sign Consent and any amendments thereto;
  • Terms and conditions, and other notices, and any changes thereto;
  • Legal and regulatory disclosures and communications associated with related products and services;
  • Privacy statement or notices and any changes thereto;
  • Any notice or disclosures regarding fees and changes thereto;
  • Notices of any amendments to any of your agreements with us;
  • Disclosures pertaining to account activity, including but not limited to initial disclosures, transaction receipts, and/or periodic statements;
  • Error resolution policies and notices; and/or
  • Customer service communications (such as claims of error communications).

Telephone Communication and Consent

You consent to receipt of information calls and text messages made by us or our service providers to provide services to you related to your Account. We may use automatic dialing systems and prerecorded calls to this number and any number You provide to Us. Your mobile provider may charge message and data rates.

Method of Providing Communications to You in Electronic Form

All Electronic Communications that we provide to you will be provided by any of the following means:

  • By posting such information to your mobile application portal and /or document storage;
  • By text message or SMS to the mobile phone number associated with your Account (which may include a link to the information on the Webull website);
  • By electronic or e-mail transmission to your designated e-mail address; or
  • By electronic or e-mail transmission with a hyperlink to the Webull website or other website where information is posted.

Your Right to Withdraw Consent

If you determine after your Account has been opened that you do not wish to receive electronic document delivery, please note that Webull will close your Account and as applicable and return any remaining funds from your Account to you. Your consent to receive and sign electronic documents will remain in effect until revoked.

You may withdraw your consent to receive Electronic Communications under this Notice by writing to us via e-mail at support@webull.com and including (1) the subject line “Withdraw Electronic Consent,” and (2) your name.

Your withdrawal of consent will cancel your agreement to receive Electronic Communications, and therefore, your ability to use our Electronic Services. In the event you provide us with an invalid e-mail address or a subsequent malfunction of a previously valid e-mail address occurs, at our option, we may treat this as a withdrawal of your consent to receive electronic Communications.

Any withdrawal of your consent to receive Electronic Communications will be effective only after we have a reasonable period of time to process your withdrawal. In the meantime, you will continue to receive Electronic Communications. If you withdraw your consent, the legal validity and enforceability of prior Electronic Communications delivered will not be affected. In addition, you may experience a delay in obtaining information regarding your transactions.

How to Update Your Records

It is your responsibility to keep your primary e-mail address and mobile phone number true, accurate, and complete so that Webull can communicate with you electronically. You understand and agree that if Webull sends you an Electronic Communication, but you do not receive it because your primary e-mail address on file or mobile phone number is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive Electronic Communications, Webull will be deemed to have provided the Electronic Communication to you; however, we may deem your account inactive. You may not be able to transact using our services until we receive a valid, working primary e-mail address from you.

If you use a spam filter or similar software that blocks or re-routes e-mails from senders not listed in your e-mail address book, we recommend that you add Webull to your e-mail address book so that you can receive Electronic Communications from us.

You can update your address and contact information by signing into your account profile, reviewing, and updating the information stored on file. If you experience issues, you can contact Webull at support@webull.com.

Hardware and Software Requirements

In order to access, view, and retain Electronic Communications that we make available to you, you must have:

  • A valid e-mail address or mobile phone number;
  • A computer, mobile, tablet, or similar device with internet access and current browser software and computer software that is capable of receiving, accessing, displaying, and either printing or storing Electronic Communications received from us;
  • Supported desktop browsers: Chrome, Microsoft Edge, Mozilla Firefox, or Safari updated to the current version;
  • Supported operating systems: current version of Windows or Mac;
  • Supported mobile operating systems: current version of Android or iOS;
  • Adobe Acrobat Reader ® updated to the current version; and
  • Sufficient storage space to save Electronic Communications (whether presented online, in e-mails, texts, or PDF) or the ability to print Electronic Communications.

We define “current version” as a version of the software currently supported by its publisher. We reserve the right to discontinue support of a current version of the software if, in our sole opinion, it suffers from a security flaw or other flaw that makes it unsuitable for our use of electronic communications.

If there is a substantial change in these requirements, you will be notified of the requirement changes accordingly.

We may request that you respond to an e-mail to demonstrate you are able to receive Electronic Communications.

Federal Law

You acknowledge and agree that your consent to Electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.

Termination/Changes

We reserve the right, in our sole discretion, to discontinue the provision of your Electronic Communications, or to terminate or change the terms and conditions on which we provide Electronic Communications. We will provide you with notice of any such termination or change as required by law.

Enforceability

Whenever possible, each provision of this Notice will be interpreted in such a manner as to be effective and valid under applicable law. If any provision of this Notice will be prohibited by or invalid under applicable law, such provision will be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or the remaining provisions of this Notice.

Consent

By checking “I Agree” you adopt the check as your electronic signature and you give your affirmative consent for Webull to provide Electronic Communications to you as described herein. You further agree that your computer satisfies the hardware and software requirements specified above and that you have provided us with a current e-mail address at which we may send Electronic Communications to you.

Webull Pay LLC (NMLS ID 1886762) is a licensed money transmitter and has a registered address of 108 W. 13th Street, Wilmington, DE 19801.

If you experience any issues please contact Webull Pay customer support via +1 (888) 828-0618 or at support@webull.com.

Please be aware of fraud and potential scams. Any actual or suspected Unauthorized Access and/or Unauthorized Activity will be treated by Webull Pay as potentially fraudulent. You agree to notify us within twenty-four (24) hours if you become aware of or suspect any Potentially Fraudulent Activity, by emailing Webull Pay customer support.

For residents in New York, Guam and Northern Mariana Islands only:

Digital asset services are provided by Bakkt Financial Solutions I, LLC ("Bakkt") (NMLS ID 1890144) through the Webull Pay platform operated by Webull Pay, LLC dba Webull Pay. Bakkt is not a registered broker-dealer and is not a member of SIPC or FINRA. Digital assets are not FDIC- or SIPC-insured. Bakkt Financial Solutions I, LLC is licensed to engage in virtual currency business activity and money transmission by the New York State Department of Financial Services. Please ensure that you fully understand the risks involved before trading. See here for Bakkt Licenses and Bakkt Disclosures.

Webull Pay LLC has collaborated with Bakkt Financial Solutions I, LLC ("Bakkt") to provide you convenient access to cryptocurrency trading. Webull Pay LLC and Bakkt are separate entities. As a customer of both Webull Pay LLC and Bakkt, you have an account at Bakkt to manage your cryptocurrencies.

For more assistance, please contact us via our in app Help Center or at support@webull.com.

© Webull Pay LLC. Webull®. All rights reserved.