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Webull Pay LLC Acceptable Use Policy
Effective Date: August 20th 2024

This Acceptable Use Policy (“Policy”) details specific requirements for the use of any service provided by or through Webull Pay LLC (collectively, “Webull Pay”). By creating and using a Webull Pay Account you are confirming that you have read, fully understand and consent to be bound by and comply with this Policy. Violation of this Policy constitutes a violation of the Webull Pay LLC User Agreement, which can result in account suspension, closure or any other legal remedy available to Webull Pay.

You agree that you are at least 18 years of age and have legal capacity to enter into this legal and binding agreement and warrant to us that all of the following are true:

  • All information provided to us is complete and accurate and you commit to keeping all information complete and accurate throughout the life of the account.
  • The information about your address and residency is correct and you will notify us of changes.
  • You will provide us with legal identity and supporting information and documents that we may request, including but not limited to a copy of your driver’s license and a copy your passport.
  • You reside in, and will only access Webull Pay from, a country or state where we permit Webull Pay to be accessed.
  • Your use of Webull Pay complies with all applicable laws and regulations, including all export controls and economic sanctions requirements.
  • You will not engage in transactions through or associated with your Webull Pay account involving any of the following prohibited businesses or prohibited uses:
    • Online gambling or gaming of any kind
    • The provision of financial services, acting on behalf of third parties or in any way conducting activity that could be considered as an unlicensed money service business.
    • Narcotics, drugs, cannabis, steroids, certain controlled substances, or other products that pose a risk to consumer safety;
    • Drug paraphernalia, cigarettes;
    • Items or services that encourage, promote, facilitate, or instruct others to engage in harmful or illegal activity;
    • Stolen goods or services of any kind, including digital and virtual goods;
    • The promotion of hate, violence, racial or other forms of intolerance that are discriminatory;
    • Financial exploitation the elderly or others,
    • Pornography or other items that are illicit or considered obscene;
    • Items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction;
    • Sexually oriented services, facilitating or participating in human trafficking;
    • Ammunition, firearms, or certain firearm parts or accessories or
    • Any weapons or knives regulated under applicable law.
    • Providing, stealing, hacking or attempts how the personal information of third parties in violation of applicable law;
    • Support, participation in or furtherance of pyramid or Ponzi schemes, matrix programs, other "get rich quick" schemes or certain multi-level marketing programs;
    • Purchases of annuities or lottery contracts, layaway systems, off-shore banking or transactions to finance or refinance debts funded by a credit card;
    • The sale of certain items before the seller has control or possession of the item;
    • Acting as a payment processors to collect payments on behalf of merchants; Money Service Business activity such as the sale of traveler's checks or money orders or providing services such as currency exchange, check cashing businesses, certain credit repair, debt settlement services, credit transactions, bail bonding, or insurance activities
    • Offering or receiving payments for the purpose of bribery or corruption;
    • Conducting, facilitating or participating in peer-to-peer digital asset purchases or sales.

You agree that you are in, under the control of, and will not supply any Value, product or sercie to a resident of Cuba, The Democratic Republic of Congo, Iran, Iraq, Myanmar, North Korea, South Sudan, Sudan, Syria, Yemen or any other jurisdiction subject to US embargo, UN Sanctions, HM Treasury’s financial sanctions regime, or EU Sanctions.

You will not access the platform using automated means of any nature without our prior consent and will not send, use or upload any scripts, viruses or malicious code or develop extensions, plugins or other applications intended for or applicable to Webull Pay.

You will not do anything that could dissable, overburden or impacty the functionality, rendering or appearance of Webull Pay including denial of service or other attack.

If you suspect violations of this Policy, or if you have questions about it, we encourage you to contact us at Compliance-US@webull-pay.com.

Webull Pay LLC (NMLS ID 1886762) is a licensed money transmitter and has a registered address of 108 W. 13th Street, Wilmington, DE 19801.

If you experience any issues please contact Webull Pay customer support via +1 (888) 828-0618 or at support@webull.com.

Please be aware of fraud and potential scams. Any actual or suspected Unauthorized Access and/or Unauthorized Activity will be treated by Webull Pay as potentially fraudulent. You agree to notify us within twenty-four (24) hours if you become aware of or suspect any Potentially Fraudulent Activity, by emailing Webull Pay customer support.

For residents in New York, Guam and Northern Mariana Islands only:

Digital asset services are provided by Bakkt Financial Solutions I, LLC ("Bakkt") (NMLS ID 1890144) through the Webull Pay platform operated by Webull Pay, LLC dba Webull Pay. Bakkt is not a registered broker-dealer and is not a member of SIPC or FINRA. Digital assets are not FDIC- or SIPC-insured. Bakkt Financial Solutions I, LLC is licensed to engage in virtual currency business activity and money transmission by the New York State Department of Financial Services. Please ensure that you fully understand the risks involved before trading. See here for Bakkt Licenses and Bakkt Disclosures.

Webull Pay LLC has collaborated with Bakkt Financial Solutions I, LLC ("Bakkt") to provide you convenient access to cryptocurrency trading. Webull Pay LLC and Bakkt are separate entities. As a customer of both Webull Pay LLC and Bakkt, you have an account at Bakkt to manage your cryptocurrencies.

For more assistance, please contact us via our in app Help Center or at support@webull.com.

© Webull Pay LLC. Webull®. All rights reserved.