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Webull Pay Cryptocurrency Risk Disclosure
Last Updated: June 24, 2025
Important Notice

By accessing or using Webull Pay LLC’s (“Webull Pay”) cryptocurrency services, you acknowledge and accept the significant risks associated with digital assets. These risks include, but are not limited to, extreme price volatility, the potential for complete loss of value, irreversibility of transactions, cybersecurity threats, limited liquidity, evolving regulatory oversight, and lack of federal insurance protections.

Cryptocurrency is volatile, speculative, and involves a high risk of loss. The value of digital assets may fluctuate widely and become worthless at any time. Webull Pay does not guarantee performance, legal status, custody, or access to any digital asset. You may lose the entire value of your investment.

Cryptocurrency is not legal tender, is not backed by any government or central authority, and is not insured by the Federal Deposit Insurance Corporation (FDIC), Securities Investor Protection Corporation (SIPC), or any other public or private insurer.

Participation in cryptocurrency markets involves substantial risk and may not be suitable for all users. You may lose the entire value of your investment. Webull Pay does not provide legal, investment, or tax advice. You are solely responsible for evaluating whether cryptocurrency is appropriate for your individual financial situation.

These disclosures are intended to supplement the Webull Pay Customer Agreement. Please review the information below carefully before proceeding.

Webull Pay is not a bank, broker-dealer, or registered investment adviser. Cryptocurrency services are provided outside the protections applicable to securities brokerage or banking products.

Blockchain Technology and Cryptocurrency Risk

Blockchain technology is a form of distributed ledger used to record transactions in a decentralized, immutable, and chronological manner. It serves as the foundational infrastructure for many digital assets, including Bitcoin, Ethereum, and other cryptocurrencies. These assets are decentralized and typically operate without oversight by any government, central bank, or regulatory authority.

While blockchain technology offers certain benefits (such as transparency, security, and resistance to tampering) its use in cryptocurrency markets carries substantial risks. Digital assets are highly speculative and subject to extreme volatility. Their value is driven primarily by market sentiment, user adoption, and supply-demand dynamics. There is no guarantee that any digital asset will maintain its value, function as a medium of exchange, or continue to be widely accepted.

Cryptocurrencies are not legal tender, and their regulatory status is evolving. The use, transfer, or holding of cryptocurrencies may be restricted or prohibited by applicable laws and regulations in certain jurisdictions.

Volatility Risk

Cryptocurrency markets are highly volatile. Prices may rise or fall dramatically (sometimes within seconds) due to a wide range of factors, including market sentiment, regulatory developments, technological changes, macroeconomic events, and media influence. In addition, cryptocurrency markets are susceptible to manipulation and speculative trading, which may amplify price fluctuations.

This volatility may result in significant financial losses, including the total loss of your investment. Users should be prepared for extreme swings in value and recognize that past performance is not indicative of future results.

Liquidity Risk

Cryptocurrency markets may experience periods of low trading volume, limited market depth, or operational disruptions that impair liquidity. During such times, you may be unable to buy, sell, or convert your holdings promptly, or you may be forced to transact at unfavorable prices.

This risk may be heightened during periods of extreme volatility, rapid price movements, or network congestion. Lack of liquidity can increase losses and limit your ability to exit positions in a timely manner.

Regulatory and Legal Risk

The regulatory environment for cryptocurrencies and related services is rapidly evolving at the federal, state, and international levels. Legislative and regulatory actions may impact the classification, availability, taxation, transferability, or use of digital assets. Webull Pay does not guarantee that its services or any supported cryptocurrency will remain lawful or available in all jurisdictions.

You are solely responsible for understanding and complying with applicable laws, including those related to tax reporting, asset transfers, and digital asset holdings.

Many digital assets and service providers are not registered with securities, commodities, or banking regulators, and therefore may not be subject to investor protection rules, disclosure obligations, or conduct standards. Webull Pay may be required to modify, suspend, or discontinue support for certain assets without notice in order to comply with applicable laws or regulatory directives.

Irreversibility of Transactions

Cryptocurrency transactions are final once confirmed on the blockchain. Webull Pay cannot reverse or cancel a transaction after it has been submitted and processed. If you send funds to an incorrect address, enter a wrong amount, or fall victim to fraud or a scam, your funds may be permanently lost. Webull Pay is not responsible for verifying transaction details submitted by users and cannot reimburse losses caused by user error, unauthorized access, or deception by third parties.

Cybersecurity Risk

Digital assets are inherently vulnerable to cybersecurity threats, including hacking, phishing, malware, unauthorized access, and other forms of digital theft or fraud. If your account credentials, private keys, or access devices are compromised, you may lose your assets permanently and without recourse.

Cyberattacks may include, but are not limited to, “51% attacks,” replay attacks, spoofing, and social engineering schemes. Webull Pay does not guarantee the security of any third-party wallets or custodians and does not insure against cyber-related losses.

You are solely responsible for maintaining the confidentiality and security of your account information and access devices. Losses resulting from fraud, scams, or unauthorized access are typically irreversible and not recoverable.

Custodial and Operational Risk

Webull Pay’s cryptocurrency services may depend on third-party platforms, protocols, or APIs. Outages, policy changes, or technical failures by these third parties may impact access, trading, pricing, or asset recoverability. Webull Pay is not liable for any resulting service disruptions or asset losses.

Webull Pay does not directly custody digital assets. Instead, your cryptocurrency holdings are maintained by third-party custodians and wallet providers. These service providers may store assets in hot wallets (connected to the internet), cold wallets (offline), or other custodial configurations, each carrying unique operational and security risks.

Webull Pay does not guarantee compatibility or interoperability between supported digital assets and any external wallets or services. Withdrawals may be delayed, rejected, or rendered impossible if incompatible wallets, incorrect formats, or unsupported protocols are used.

In the event of a security breach, technical failure, bankruptcy, or regulatory action involving a custodian or wallet provider, you may experience delays in accessing your assets, loss of access, or permanent loss of value. Webull Pay makes no guarantees regarding uninterrupted or secure access to your digital assets and does not insure against losses arising from custodian failure or operational disruption.

Cryptocurrency holdings are not protected by the Federal Deposit Insurance Corporation (FDIC), Securities Investor Protection Corporation (SIPC), or any other governmental or private insurance.

Network Changes, Forks, and Airdrops

Cryptocurrencies may be subject to changes in their underlying protocols (known as “forks”), as well as events such as airdrops or network upgrades. These changes can affect the value, functionality, or name of a digital asset. Following a network fork or similar event, Webull Pay may choose not to support either resulting asset.

Webull Pay does not guarantee that it will support any resulting asset or protocol change. Whether to support, continue supporting, or delist an asset following such an event is at Webull Pay’s sole discretion. You may not receive any resulting asset or benefit unless explicitly stated by Webull Pay.

Staking Risk

Any staking or yield-related features, if offered by Webull Pay and/or its third-party provider, may be subject to elevated risk, including slashing penalties, validator misconduct, or smart contract vulnerabilities. These services are not guaranteed and may result in loss of principal.

Execution and Trading Risk

Cryptocurrency trading is subject to execution risk, including delays, price slippage, and order failures. Market orders are typically executed immediately and are not cancellable once submitted. However, execution prices may differ significantly from expected rates, especially during periods of high volatility or low liquidity.

Webull Pay does not guarantee execution at specific prices or times. Trading functionality may be suspended, delayed, or otherwise unavailable due to platform outages, third-party disruptions, network congestion, or other technical issues. Price quotes may not reflect real-time market conditions, and access to trading may be impaired without notice.

Users should be aware that digital asset markets operate continuously and may be more volatile or less liquid outside traditional business hours.

Platform Access and Service Interruptions

Access to your cryptocurrency holdings or ability to transact may be delayed, suspended, or disrupted due to scheduled maintenance, unexpected system outages, third-party service failures, cyber incidents, or periods of high transaction volume.

Webull Pay does not guarantee uninterrupted or continuous access to trading, deposits, withdrawals, or account services. System performance may degrade or become temporarily unavailable without notice. You acknowledge that such interruptions may result in delayed transaction execution or temporary inability to access your digital assets.

No Insurance Protections or Government Guarantees

Cryptocurrencies are not legal tender and are not backed, insured, or guaranteed by any government or regulatory authority. Digital assets held through Webull Pay or its service providers are not covered by FDIC, SIPC, or any private or public insurance scheme. Any insurance maintained by Webull Pay or its custodians, if applicable, does not cover losses due to hacking, fraud, market failure, technical malfunctions, or insolvency. You are not entitled to reimbursement for any such losses.

Tax Risk

Cryptocurrency transactions may result in taxable events under federal, state, or local law. Tax treatment of digital assets can vary significantly depending on your jurisdiction and the nature of the transaction (e.g., sales, exchanges, staking rewards). Webull Pay does not provide tax advice, and it is your sole responsibility to determine and fulfill any applicable tax obligations. You must maintain accurate records of all transactions, including purchase prices, sale prices, holding periods, and gains or losses. Failure to properly report your activity may result in penalties, interest, or other consequences imposed by tax authorities.

Fraud, Market Manipulation, and Scam Risk

The cryptocurrency market is subject to fraud, deception, and manipulation. Common schemes include phishing, impersonation, Ponzi schemes, pump-and-dump tactics, spoofing, and fake token offerings (“rug pulls”). Webull Pay does not verify or endorse third-party cryptocurrency offerings or solicitations. If you engage with external parties or fall victim to misleading offers, you may suffer irreversible financial loss. Always verify the authenticity of any communication claiming to represent Webull Pay.

Limited Use and Acceptance

Cryptocurrency is not legal tender and is not universally accepted. Merchants, platforms, or institutions may choose to accept or reject specific digital assets at any time, with or without notice. There is no guarantee that any cryptocurrency will remain usable for payments, trading, or transfers. The practical utility of a digital asset may vary widely and can change abruptly due to regulatory decisions, business policy shifts, or market trends.

Risk of Total Loss

Cryptocurrency assets are highly speculative and may lose all value. Factors such as extreme market volatility, regulatory changes, cybersecurity events, loss of confidence, or protocol failures may cause a digital asset to become worthless.

You should never invest more than you can afford to lose. Digital assets may have no intrinsic value and may cease to have any market or functional utility at any time.

User Acknowledgment and Risk Acceptance

By accessing or using Webull Pay’s cryptocurrency services, you confirm that you have read, understood, and accept the risks described in this disclosure. You acknowledge that cryptocurrency involves substantial risk and that you may lose the entire value of your investment. You agree that you are solely responsible for all decisions related to your use of digital assets, including compliance with applicable law, tax obligations, and security practices. You further acknowledge that Webull Pay does not act as your broker, fiduciary, or investment adviser, and makes no representations regarding the suitability of any asset for you. These risks may evolve over time as technology, regulation, and market conditions change.

This Risk Disclosure is incorporated into, and forms part of, the Webull Pay Customer Agreement. By using Webull Pay’s cryptocurrency services, you acknowledge that you have read and agreed to the terms of the Webull Pay Customer Agreement. In the event of any conflict between this disclosure and the Customer Agreement, the terms of the Customer Agreement will control.

Webull Pay LLC (NMLS ID 1886762) is a licensed money transmitter and has a registered address of 108 W. 13th Street, Wilmington, DE 19801.

If you experience any issues please contact Webull Pay customer support via +1 (888) 828-0618 or at support@webull.com.

Please be aware of fraud and potential scams. Any actual or suspected Unauthorized Access and/or Unauthorized Activity will be treated by Webull Pay as potentially fraudulent. You agree to notify us within twenty-four (24) hours if you become aware of or suspect any Potentially Fraudulent Activity, by emailing Webull Pay customer support.

For residents in New York, Guam and Northern Mariana Islands only:

Digital asset services are provided by Bakkt Financial Solutions I, LLC ("Bakkt") (NMLS ID 1890144) through the Webull Pay platform operated by Webull Pay, LLC dba Webull Pay. Bakkt is not a registered broker-dealer and is not a member of SIPC or FINRA. Digital assets are not FDIC- or SIPC-insured. Bakkt Financial Solutions I, LLC is licensed to engage in virtual currency business activity and money transmission by the New York State Department of Financial Services. Please ensure that you fully understand the risks involved before trading. See here for Bakkt Licenses and Bakkt Disclosures.

Webull Pay LLC has collaborated with Bakkt Financial Solutions I, LLC ("Bakkt") to provide you convenient access to cryptocurrency trading. Webull Pay LLC and Bakkt are separate entities. As a customer of both Webull Pay LLC and Bakkt, you have an account at Bakkt to manage your cryptocurrencies.

For more assistance, please contact us via our in app Help Center or at support@webull.com.

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