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Webull Pay Customer Agreement
WELCOME TO WEBULL PAY

This Agreement is a legal contract between you (“Customer,” “you” or “your”) and Webull Pay LLC (“Webull Pay” and, together with its agents and assignees, “Webull,” “we,” or “us”). This Agreement establishes and governs your overall relationship with Webull Pay (your "Account") and the associated services provided by Webull (the "Services"), including, without limitation, Bitcoin and other virtual currency (“Virtual Currency”) services available via the Platform (“Virtual Currency Services”). Use of Virtual Currency Services is subject to the Cryptocurrency Risk Disclosure, which is incorporated by reference in this Agreement. Virtual Currency Services may include the ability to transfer supported digital assets to and from external wallets, subject to network fees, applicable verification protocols, and Webull approval. Webull Pay reserves the right to limit or suspend such transfers at its sole discretion. In this Agreement, "you" or "your" means all persons responsible for complying with this Agreement, including any persons that you authorize to use your Account, and "we," "our" or "us" means Webull Pay.

PLEASE READ THIS AGREEMENT CAREFULLY. Use of your Account or any Service constitutes acceptance of this Agreement, and you agree to be bound by these Terms. By creating an Account through www.webullpay.com (the "Website") or through the Webull Pay mobile application (the "App" and, together with the Website, the “Platform”), you agree that you have read, understood, and accepted all of the terms and conditions set forth in this Agreement, including the arbitration agreement contained in Section E, all of the terms and agreements on the Webull Pay Licenses page that apply to you, and any policies referenced therein (“Policies”), including:

  1. · the E-Sign Disclosure and Consent.
  2. · the Privacy Policy, and
  3. · the Acceptable Use Policy
  4. · the Cryptocurrency Risk Disclosure
  5. · the Virtual Currency User Agreement

Further, if you choose to use an additional service offered by Webull Pay, you also agree to be bound by the terms governing that supplemental service (“Additional Terms”). This includes Virtual Currency Services, which may be subject to a separate Crypto Services Addendum. In the event of a conflict between this Agreement and any such Addendum, the Addendum shall control to the extent applicable to crypto-related features. In the event of a conflict between this Agreement and the Additional Terms, the Additional Terms governing the relevant supplemental service shall control to the extent the conflict relates to such supplemental service.

A. YOUR ACCOUNT
  1. 1) Account Eligibility. You represent and warrant that you are at least 18 years of age, that you are capable of entering into a legally binding agreement, and that you reside in the United States in one of the states or territories in which Webull Pay is licensed to do business. You may only have one Account. Your right to use your Account and the Services is conditioned upon your acceptance and compliance with this Agreement. If you do not agree to be bound by this Agreement, you are not authorized to use the Services, and you agree to immediately discontinue any access to or use of the Services.
  2. 2) Amendments to this Agreement. Webull Pay may modify or amend this Agreement at any time and may impose new or additional terms or conditions on your use of your Account or the Services. Webull Pay will notify you of such modification, amendment, or new terms by (a) posting revised terms of use on the Platform, or (b) sending you an email notification to the email address you provide to us in connection with your Account. You are responsible for periodically reviewing this Agreement as posted on the Platform. Revisions to the Agreement will be deemed effective at the time of posting, unless otherwise noted. Your continued use of your Account or any of the Services, or failure to cancel your Account, will indicate your acceptance of the revised Agreement. If you do not agree with the revised Agreement, your sole and exclusive remedy is to discontinue use of the Services and terminate your Account.
  3. 3) Account Creation and Account Information. You must create and register your Account to use the Services. By creating and registering an Account, you acknowledge and agree your use of your Account and Services will be for personal use only and not on behalf of any third party. Only one open/active account per person is allowed. Multiple residency status does not indicate such individual may have more than one open/active account. You acknowledge and agree that you are responsible for all activity conducted through your Account. To create an Account, you must provide us with certain information, which may include your name, address, email address, date of birth, government identification, and other personal information. You permit us to keep a record of such information. Webull Pay may use this information to verify your identity and your Account. You represent and warrant that you own the email or mobile phone number you register with and all information entered or collected in the course of creating and/or verifying your Account and any information you subsequently add or update is true and accurate, and you agree to keep your account information current.
  4. 4) Inquiries; Identity Validation and Authentication. Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens and account. You authorize Webull Pay, or a third-party service provider we designate, to make any inquiries it deems necessary and receive information about you related to such inquiries to validate or authenticate your identity and the information you provide, including but not limited to asking you for further information or documentation about your Account usage or identity, requiring you to take steps to confirm ownership of your email address, mobile phone number or financial instruments, or verifying your information against third party databases or through other sources. You authorize Webull Pay to take any action that it deems necessary based on the results of such inquiries. You acknowledge and agree that your personal information may be disclosed to certain third-party agencies, such as government financial crime agencies, and that these agencies may respond to Webull Pay's inquiries. Webull Pay's use of such information will be subject to the Privacy Policy.

    In connection with your Account or your use of the Services, you may not refuse to (i) cooperate in an investigation concerning activity that potentially violates the law or this Agreement, (ii) provide confirmation of your identity, or (iii) provide confirmation of any information you provide us. If you decline to provide us with the information that we request or if we cannot verify your identity to our satisfaction (at our sole judgment and discretion) for any reason, then Webull Pay reserves the right to deny or terminate your Account. In addition, we reserve the right to suspend or terminate the Account of anyone who provides inaccurate, untrue, misleading, or incomplete information.

  5. 5) Account Restrictions
    1. a) Restricted States - You may not register an Account or use the Services if you are a resident of any state in which Webull Pay is not authorized to provide the Services (“Restricted States”). A current list of states where Webull Pay is licensed https://www.webullpay.com/protocol/webull-pay-licenses, which is incorporated by reference, is available at and is subject to change at any time without notice.

      You hereby represent and warrant that you are not a resident of any Restricted State and that you will not register an Account or use the Services even if our methods to prevent you from registering an Account or using the Services are not effective or can be bypassed. You hereby represent and warrant that you will update your account information regularly, including changes to your residency.

    2. b) Restricted Countries or Jurisdictions - You may not register an Account or access or use the Services if you are located in, under the control of, or a resident of any state, country, territory or other jurisdiction to which the United States has embargoed goods or services, or where your use of the Services would be illegal or otherwise violate any applicable law of such jurisdiction or of the United States (“Restricted Jurisdiction”). We may implement controls to restrict access to the Services from any Restricted Jurisdiction.

      You hereby represent and warrant that you are not under the control of, or a resident of any Restricted Jurisdiction and that you will not access or use any Services while located in any Restricted Jurisdiction, even if our methods to prevent access to and use of the Services from these jurisdictions are not effective or can be bypassed.

    3. c) Restricted Persons and Activity - You hereby represent and warrant that you have not been identified as a Specially Designated National or placed on any sanctions list by the U.S. Treasury Department’s Office of Foreign Assets Control, the U.S. Commerce Department, or the U.S. Department of State. You further hereby represent and warrant that you will not use our Services to conduct any illegal or illicit activity.
  6. 6) Closing Your Account. You may close your Account and terminate your relationship with Webull Pay at any time within the Platform or upon written notice to Webull Pay at support@webull.com. Prior to closing your Account, you must sell or transfer any and all Virtual Currency. Any pending transactions at the time of termination, closure, or suspension of your Account will be settled, any incomplete transactions or transfers must be completed or canceled, and you must transfer any funds from your Account before closing it. You will remain liable for all obligations, such as return charges, related to your Account even after your Account is closed. Upon Account closure, Virtual Currency will be handled in accordance with Section E(2)(c) of the Virtual Currency Agreement.

    In certain cases, you may not close your Account, including (a) to evade an investigation, or when closure would violate a Court Order or law enforcement request (b) if you have a pending transaction or an open dispute or claim, or (c) if you owe amounts to us. Any funds that we are holding for you at the time of termination, suspension, or closure of your Account, less any applicable fees or amounts owed to us, (a) may be made available for you to cash out in Webull’s discretion and subject to the other conditions in this Agreement, and (b) we may require you to link a new bank account that has not been associated with your Account to cash out such funds. In limited cases, we reserve the right to hold your funds at our discretion for up to 60 days to protect Webull or a third party against the risk of reversals, chargebacks, fraud, claims, fees, fines, penalties, and other liability. In addition, if an investigation or open dispute is pending at the time of closure, we may hold your funds beyond 60 days, until resolution of the investigation or as instructed by law enforcement.

    If your Account was closed by you while in good standing and without any outstanding obligations, you may be eligible to apply for a new Account, subject to our then-current account eligibility requirements and verification procedures. Approval of a new Account is not guaranteed and is at Webull Pay’s sole discretion. If your prior Account was closed by Webull Pay for cause, you will not be eligible to open a new Account without our prior written consent.

B. ACCOUNT SECURITY
  1. 1) Device Registration. Webull Pay requires you to take certain authentication measures to help keep your Account secure. You may be required to use multiple forms and types of authentications when accessing your Account, as determined by Webull Pay from time to time. In connection with your Account creation and registration process, you may be required to register the electronic devices you use to access your Account (which may include your phone, tablet, computer, or any similar device) (each a “Device”).
  2. 2) Account Security. You are responsible for protecting your account from Unauthorized Access. You agree not to grant or permit any other person access to your Account or Account username or password. Any other person who has access to your Account, any Device, or your Account username or password does so solely at your own risk. You are responsible for maintaining security and control of any and all log-in credentials, passwords, personal identification numbers, and any other information you may use to access your Account, the Website, the App, or the Services (the "Credentials"). You agree to immediately notify us of any unauthorized use of the Credentials. Notwithstanding Section [E] thereof, in the event of any dispute between two or more parties as to account ownership, we will be the sole arbiter of such dispute at our sole discretion. Our decision (which may include termination or suspension of any Account subject to dispute) will be final and binding on all parties. Webull Pay will provide you with transaction history that you can access through your Account at any time and confirmations for each transaction conducted through your Account. Webull Pay assumes that you have authorized each transaction that occurs using your Credentials. You agree to cooperate with Webull during the investigation of any suspected unauthorized access to or use of your Account or the Services using your Credentials. You agree to provide Webull with accurate and current information throughout the investigation. You agree to perform any tasks Webull reasonably requires in order to manage or report a security breach or fraud. You agree to implement reasonable security measures on any Device used to access the Services, including enabling biometric or passcode protection, installing antivirus software, and activating two-factor authentication (2FA) when available. You acknowledge that Webull Pay is not responsible for any compromise of your Account arising from the failure to maintain appropriate device-level security.
C. TRANSACTIONS.
  1. 1) General Terms.

    1. a) Fees and Limits. Fees for using the Services are listed on our Fees page. We reserve the right to adjust our fees at any time. By using your Account or the Services, you agree to pay all applicable fees. We may, at our sole discretion, impose limits on the amount or the number of payments you can send. Fees and limits may change from time to time at our sole discretion.
    2. b) Transaction and Position Limits. Your use of Virtual Currency Services may be subject to transaction volume, frequency, or position size limits. These limits may vary over time and may be determined based on your account history, risk profile, regulatory considerations, or other factors. Webull Pay reserves the right to impose, modify, or remove such limits in its sole discretion.
    3. c) Taxes. Your transactions do not include any taxes, levies, duties, or similar governmental assessments of any nature, assessable by any jurisdiction whatsoever (collectively, "Taxes"). You are responsible for determining whether any Taxes may apply to the transactions you complete using the Services and for all applicable taxes that arise from or as a result of your use of the Services, and it is your responsibility to report and remit the relevant Taxes to the appropriate taxing authorities. You agree that Webull Pay is not responsible for determining whether any Taxes apply, or the amount of any Taxes that may apply, to transactions you complete using the Services. You may be asked to provide certain information used to assist us in complying with our obligations under the United States Internal Revenue Code and the applicable Treasury Regulations, or state and local governments. By providing us with this information, you are certifying that the information provided is true and accurately reflective of your use of the Services.
    4. d) Finality. You may cancel and order prior to execution, but execution often takes place within seconds. Once an order has executed it cannot be canceled and is final and authorization cannot be withdrawn. You cannot cancel, reverse, or change any transaction after execution.
    5. e) Forks and Airdrops. In the event of a network fork, airdrop, or other protocol-level change, Webull Pay may, at its sole discretion, determine which network or assets to support. You acknowledge and agree that forked assets or unsupported derivatives may not be credited to your Account or made available through the Platform.
  2. 2) Account Funds.
    1. a) Funding Your Account. Webull may offer you the ability to link an eligible U.S. bank account (“Eligible Bank Account”) to fund your Webull Account. Each time you instruct us through the Platform to add funds from your linked Eligible Bank Account, you authorize us to immediately debit the Eligible Bank Account linked to your Account at the time of the transfer for the amount instructed, either in a single or recurring transaction, as applicable. You are also authorizing us to move funds to your applicable Eligible Bank and to add funds that are canceled or otherwise returned. You acknowledge and agree that in connection with Virtual Currency purchases, legal title to the fiat funds used for execution may transfer to Webull Pay or an affiliated entity prior to or at the time of trade execution. This title transfer is required for settlement purposes and is not subject to user direction once the trade is initiated. You can cancel this authorization by unlinking your Eligible Bank Account from your Account.
    2. b) Holding Money in Your Account. Webull Pay is not a bank and does not hold deposits itself. In general, we will hold your Account funds together with those of other users and invest them in liquid investments in accordance with applicable law. You will not receive any interest or other return on the funds held with us. We own the interest or other earnings derived from investment of such funds. Customer funds are held separately from our corporate funds, and we will not use customer funds for our operating expenses nor for any other corporate purposes, nor will we voluntarily make these funds available to our creditors in the event of bankruptcy.
    3. c) Transferring Funds to Your Bank Account. You may electronically transfer money from your Account to your linked Eligible Bank Account. By selecting an Eligible Bank Account as your deposit source, you are requesting that we settle an electronic transfer to your bank account. We may set limits on such transfers, and fees and limits may change at our sole discretion. We review account and transaction activity at various times, including when transfers are initiated. This review checks for, among other things, suspicious or illegal activity, and whether your account activity and the activity of users with whom you’ve transacted comply with this agreement. In connection with our review process, you may be required to provide us with additional information and/or documentation to verify your identity. We may limit your Account and your access to money in it or that is sent to you until verification is completed.
    4. d) Disclaimer: Customer funds are held 1:1 in either U.S. dollars at FDIC-insured banks or equivalent value-backed virtual currency digital assets such as USDC. Only the U.S. dollar portion held at partner banks is eligible for Federal Deposit Insurance Corporation (FDIC) insurance. Virtual currencies are not insured by the FDIC or the Securities Investor Protection Corporation (SIPC). You acknowledge that digital assets held through the Platform are not covered by any government-backed insurance program and may lose value without recourse. You further agree that your use of Webull Pay’s cryptocurrency services is subject to the Cryptocurrency Risk Disclosure, which is incorporated by reference into this Agreement and outlines additional risks, including volatility, cyber threats, custodial arrangements, and regulatory developments.
D. TRANSACTION INFORMATION AND DISPUTES
  1. 1) Account Statements. You have the right to receive an account statement showing your Account activity. You may view your transactions and activity on your account at all times by logging into your Webull Pay account.
  2. 2) Error and Dispute Resolution. If you believe there is an error on your Account, please contact us as soon as you can. To report an error, you can contact us:
    1. i) Through the App select the help center icon within settings menu and choose “contact us;”
    2. ii) Via mail at: Webull Pay LLC, Attn: Fraud & Error Resolution Department, 200 Carillon Parkway, St. Petersburg, FL 33716; or
    3. iii) Via email at support@webull.com
  3. 3) Unauthorized Transactions.
    1. a) Unauthorized Transactions. You are responsible for the safekeeping of passwords and protecting your account from Unauthorized Transactions. To protect yourself from unauthorized activity in your Account, you should regularly log into your Account and review your account statement. Notify us IMMEDIATELY if you believe that an electronic fund transfer has been made by logging in to your Account without your permission (an “Unauthorized Transaction”). It is not an Unauthorized Transaction if you give someone access to your password or to your Account (e.g., by giving them your login information) and they use your Account without your knowledge or permission, unless you have notified us of such activity, taken corrective action and preventative measures such as resetting login and trading passwords , or if you, or someone else with whom you are acting in concert, act with fraudulent intent. A misdirected payment, such as a payment that is sent to the wrong person, is an authorized payment, and will not be considered an Unauthorized Transaction.
    2. b) Reporting Unauthorized Transactions. Tell us IMMEDIATELY, if you believe there has been any actual or suspected security breach of your Account, any fraud or attempted fraud, or an Unauthorized Transaction. Filing a chargeback or reversal with your financial institution related to a Webull Pay payment does not constitute notice of an Unauthorized Transaction to us. You must contact us by one of the following means:
      1. i) Through the App select the help center icon within settings menu and choose “contact us”.
      2. ii) Via mail at: Webull Pay LLC, Attn: Fraud & Error Resolution Department, 200 Carillon Parkway, St. Petersburg, FL 33716.
      3. iii) Via email at support@webull.com
  4. 4) Holds and Limitations. Under certain circumstances, in order to protect Webull Pay, its users, and the security of the Platform and Services, Webull may, in its sole discretion, take account-level or transaction-level actions, including placing holds on transactions or limitations on your Account. In limited cases, such as chargeback risk or where fraud is suspected, we may hold funds for up to 60 days. Webull may suspend, freeze, delay, decline or reverse any transaction you conduct through the Services for any reason, including suspected illegal activity, suspected fraud, or an erroneous transaction. You acknowledge that Webull Pay’s decision to take any of the actions described in this Section may be based on confidential standards that are essential to Webull Pay’s risk management and security protocols and procedures. You agree that Webull Pay is under no obligation to disclose any details of its risk management or security procedures to you.
  5. 5) Court Orders, Regulatory Requirements or Other Legal Process. If we are notified of a court order or other legal process (including garnishment or any equivalent process) affecting you, or if we otherwise believe we are required to do so in order to comply with applicable law or regulatory requirements, we may be required to take certain actions, including holding payments to/from your Account, placing a reserve or limitation on your Account, or releasing your funds. We will decide, at our sole discretion, which action is required of us. We do not have an obligation to contest or appeal any court order or legal process involving you or your Webull Pay account. When we implement a hold, reserve, or limitation as a result of a court order, applicable law, regulatory requirement or other legal process, the hold, reserve, or limitation may remain in place longer than 180 days.
E. Agreement to Arbitrate
  1. 1) Binding Arbitration; Prohibition of Class and Representative Actions; Waiver of Jury Trial. You and Webull Pay LLC agree to arbitrate all disputes based on the rules of the American Arbitration Association, rather than litigate in court. The scope of arbitration includes but is not limited to any and all claims, controversies, or disputes between you and Webull Pay LLC, whether arising before or during the effective period of this Agreement, and including any claim, controversy, or dispute based on any conduct of you and the Webull Pay LLC that occurred before the effective date of this Agreement, including any claims relating in any way to this Agreement, the Additional Terms, the Platform, your Account, or the Services, or any other aspect of your relationship, including without limitation federal and state statutory claims, common law claims, and those based in contract, tort, fraud, misrepresentation or any other legal theory (“Disputes”). All Disputes shall be resolved exclusively through final and binding arbitration or in small claims court. You or Webull Pay LLC may assert claims in small claims court instead of in arbitration if the claims qualify and so long as the matter remains in small claims court and advances only on an individual (non-class, non-representative) basis. ANY ARBITRATION UNDER THIS AGREEMENT WILL ONLY BE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS, CLASS ACTIONS, REPRESENTATIVE ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED. YOU WAIVE ANY RIGHT TO HAVE YOUR CASE DECIDED BY A JURY AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION AGAINST WEBULL. This arbitration agreement is intended to be broadly interpreted. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced (but in no case will there be a class or representative arbitration).
  2. 2) Notice of Dispute; Pre-Filing Requirement to Attempt to Resolve Dispute. Before an arbitration commences, you or Webull Pay agree to attempt to avoid the costs of formal dispute resolution by giving each other a full and fair opportunity to address and resolve a Dispute informally. Both parties recognize that this is an important requirement, and that breach of this requirement would be a material breach of this Agreement. To provide this opportunity, before commencing any arbitration or suit, each party agrees to send to the other party a written notice (“Notice”). Any Notice to Webull Pay LLC should be sent by mail to Webull Pay LLC 200 Carillon Parkway, Attn: Legal, St. Petersburg, FL 33716. Any Notice sent to you will be sent to the address on file for your account. The Notice must: (i) include your name and account number; (ii) provide detailed information sufficient to evaluate the merits of the claiming party’s individualized claim and for the other party to determine if an amicable resolution is possible; and (iii) set forth the specific relief sought, including whatever amount of money is demanded and the means by which the demanding party calculated the claimed damages. Both parties agree that they will attempt to resolve a dispute through an informal negotiation within sixty (60) days from the date the Notice is sent. After that sixty (60) day period and not before, either party may elect, in writing sent to the other party, that it will pursue the matter either through small claims court or arbitration. The party receiving the notice shall then have thirty (30) days to respond, including to elect for the case to be heard by a small claims court with jurisdiction. If either party elects a small claims court, the dispute will be resolved in that forum and through arbitration. Each party agrees that any state or federal court sitting in the Pinellas or Hillsborough County, Florida, may enter injunctive relief to enforce the pre-filing requirements of this paragraph, including an injunction to stay an arbitration that has been commenced in violation of this paragraph.
  3. 3) Scope of Arbitration. If we are not able to resolve the Dispute by informal negotiation or, as provided below, in a small claims court, all Disputes will be resolved finally and exclusively by binding individual arbitration with a single arbitrator (the “Arbitrator”) administered by the American Arbitration Association (https://www.adr.org) according to this Section and the Consumer Arbitration Rules through the Procedures for the Resolution of Disputes through Document Submission (the “Desk/Documents Only” arbitration) (the “AAA Rules”), including Rule D-3(b), except you and Webull will have the right to file early or summary dispositive motions and so long as the claim is arbitrable under the AAA Rules. Except as set forth above, and for disputes subject to jurisdiction in small claims court, the Arbitrator shall be responsible for determining all threshold arbitrability issues, including issues relating to whether this Agreement (or any aspect thereof) is enforceable, unconscionable, or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel.
  4. 4) Small Claims Court. Subject to applicable jurisdictional requirements, either party may elect to pursue a Dispute in a local small claims court rather than through arbitration so long as the matter remains in a small claims court and proceeds only on an individual basis. If a party has already submitted an arbitration demand to the AAA but before an Arbitrator has been selected, the other party can send a written notice to the opposing party that it wants the Dispute decided by a small claims court. After receiving this notice and consistent with Consumer Rule 9, the AAA will administratively close the case.
  5. 5) Arbitration Procedures. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, including its procedural provisions, fully applies. So long as it is consistent with the AAA Rules, including Rule D-3(b), the arbitration shall occur through the submission of documents to one arbitrator. To the extent any in-person arbitration hearing is required, the arbitration hearing will take place as close to your hometown as practicable. In cases where an in-person hearing is held, you and/or Webull Pay LLC may attend by telephone or videoconference, unless the Arbitrator requires otherwise. Each of the parties shall maintain the confidential nature of the arbitration and shall not (without the prior written consent of the other party) disclose to any third party the fact, existence, content, award, or other results of the arbitration, except as may be necessary to enforce, enter, or challenge such award in a court of competent jurisdiction or as otherwise required by applicable law. While an Arbitrator may award declaratory or injunctive relief, the Arbitrator may do so only with respect to the individual party seeking relief and only to the extent necessary to provide relief warranted by the individual party’s claim. No court or arbitrator shall be bound by rulings in prior arbitrations involving different Webull customers, but a court or arbitrator will be bound by rulings in prior arbitrations involving the same Webull Pay LLC customer to the extent required by applicable law. The award of the Arbitrator shall be final and binding, and judgment on the award rendered by the Arbitrator may be entered in any court having jurisdiction thereof.
  6. 6) Arbitration Fees. In accordance with the AAA Rules, the party initiating the arbitration (either you or us) is responsible for paying the applicable filing fee. For purposes of this arbitration provision, references to you and Webull also include respective subsidiaries, affiliates, agents, employees, predecessors, successors and assigns as well as authorized users or beneficiaries of the Services. However, in the event the Arbitrator determines that either the substance of your or Webull Pay’s claim or the relief sought was frivolous or brought for an improper purpose, then you or Webull may seek to recover from you or Webull any fees it paid, including attorneys’ fees, to the extent permitted by the AAA Rules and applicable law.
  7. 7) Opt-Out. You may reject this provision, in which case only a court may be used to resolve any Dispute. To reject this provision, you must send us an opt-out notice (the “Opt-Out”) within thirty (30) days after you create an Account that contains your name, address, phone number and the email address(es) you used to sign up and use the Services. The Opt-Out must be mailed to Webull Pay LLC, 200 Carillon Parkway, Attn: Legal, St. Petersburg, FL 33716. This is the only way of opting out of this provision. Opting out will not affect any other aspect of the Agreement, additional terms, or the Services, and will have no effect on any other or future agreements you may reach to arbitrate with us.
  8. 8) Future Amendments. Notwithstanding any provision in the Agreement to the contrary, you and we agree that if we make any amendment to this Agreement to arbitrate (other than an amendment to any notice address or website link provided herein) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against Webull or you prior to the effective date of the amendment. The amendment shall apply to all other disputes or claims governed by this Agreement to arbitrate that have arisen or may arise between you and Webull. We will notify you of amendments to this Agreement to arbitrate by providing notice through email at least 21 days before the effective date of the amendments. If you do not agree to these amended terms, you may close your Account within the 21-day period and you will not be bound by the amended terms.
F. INTELLECTUAL PROPERTY
  1. 1) User Content.
    1. a) The Services may include functionality for uploading or providing suggestions, recommendations, feedback, stories, photos, documents, logos, products, promotions, advertisements and other materials or information (“Content”). You grant us and our subsidiaries, affiliates, and successors a worldwide, non-exclusive, royalty-free, fully-paid, transferable, irrevocable, perpetual, and sub-licensable right to use, reproduce, modify, adapt, publish, prepare derivative works of, distribute, publicly perform, and publicly display your Content throughout the world in any media for any reason, including to provide, promote, and/or incorporate into the Services or the Platform. You retain all rights in your Content, subject to the rights you granted to us in this Agreement or the Additional Terms. You may modify or remove your Content via your Account or by terminating your Account, but your Content may persist in historical, archived, or cached copies and versions thereof available on or through the Services.
    2. b) You agree and accept the Webull Pay Acceptable Use Policy and will not upload or provide Content or otherwise post, transmit, distribute, or disseminate through the Platform or the Services any material that: (a) is false, misleading, unlawful, obscene, indecent, lewd, pornographic, defamatory, libelous, threatening, harassing, hateful, abusive, or inflammatory; (b) encourages conduct that would be considered a criminal offense or gives rise to civil liability; (c) breaches or infringes any duty toward or rights of any person or entity, including rights of publicity, privacy or intellectual property; (d) contains corrupted data or any other harmful, disruptive, or destructive files; (e) advertises products or services competitive with Webull’s or its affiliates’ or partners’ products and services, as determined by us at our sole discretion; (f) at our sole judgment, is objectionable, restricts or inhibits any person or entity from using or enjoying any portion of the Services, or which may expose Webull, its affiliates or its customers to harm or liability of any nature; (g) contains viruses or malware that may expose Webull Pay or the Platform to risk of harm or (h) you may not remove data or images from either Webull Pay or the Platform to share on any other platform or used in an manner that would violate this agreement.
    3. c) Although we have no obligation to monitor any Content, we have absolute discretion to remove Content at any time and for any reason without notice. We may also monitor such Content to detect and prevent fraudulent activity or violations of this Agreement, the Additional Terms, or Policies. You understand that by using the Services, you may be exposed to Content that is offensive, indecent, or objectionable. We take no responsibility and assume no liability for any Content, including any loss or damage to any of your Content.
  2. 2) Our Intellectual Property. We reserve all rights not expressly granted to you in this Agreement. Webull's intellectual property, including our techniques, methods, trade secrets, proprietary rights, trademarks, patents, trade names, logos, service marks, product names and descriptions and any and all other intellectual property or proprietary notices that may exist now or in the future, and all of their applications, registrations, renewals and extensions, under the laws of any state, country, territory or other jurisdiction ("Intellectual Property"), together with any goodwill associated therewith, are the sole property of Webull and its licensors. You are not authorized to use our Intellectual Property or any variations thereof other than as expressly set forth in this Agreement, and Webull does not grant you any express or implied rights to any Intellectual Property. You may submit feedback, comments, or ideas about the Platform or the Services, but such submission is entirely voluntary, and we will be free to use as we see fit and without any obligation to you.
  3. 3) License. We grant you a limited, non-exclusive, revocable, non-transferable, non-sublicensable license to use the Platform and Services, as authorized in this Agreement. We may make updates to the Platform or Services available to you, which you must accept to continue using the Services. This means you must ensure that you are using the most recent version of the App, which may require you to download and install updates manually. Any such updates may be subject to additional terms made known to you at that time.
G. ADDITIONAL TERMS AND CONDITIONS
  1. 1) Limitations on Use. Your Account may not be used to conduct business, commercial or merchant transactions, which includes paying or accepting payment from other personal accounts held by users you do not personally know for goods or services. We may limit the funding sources available for a specific transaction at any time at our sole discretion. You agree that you are independently responsible for complying with all applicable laws in all of your activities related to your use of the Services and for all communications you send through the Service. You also agree to be bound by any applicable NACHA rules. We reserve the right to block, refuse, or reverse any transaction at our sole discretion. We will notify the affected parties promptly if we decide to do so, but notification is not required if the transaction is prohibited by this Agreement or any of our agreements with you, any Policy, or applicable law. Neither we nor third parties to whom we assign or delegate rights or responsibilities will be liable for any claims or damages resulting from prohibited transactions. All costs for research and resolution for any misapplied, mis-posted, or misdirected prohibited transactions will be your sole responsibility and not ours.
  2. 2) Acceptable Use and Restricted Activities.
    1. a) By using your Account and/or the Services, you agree and represent that you will not engage in any practices that are prohibited. Your use of the Services is subject to the Acceptable Use Policy. In connection with your use of the Platform, your Account, or the Services, you may not, and you may not, directly or indirectly:
      1. i) breach this Agreement, the Acceptable Use Policy, or any other agreement between you and us;
      2. ii) violate any law, statute, ordinance, or regulation (for example, those governing financial services, consumer protections, unfair competition, anti-discrimination or false advertising);
      3. iii) engage in any activity that may be in violation of regulations administered by the United States Department of the Treasury’s Office of Foreign Asset Control (31 C.F.R. Parts 500-599). Prohibited activity includes but is not limited to the provision of Services to or for the benefit of a jurisdiction, entity, or individual blocked or prohibited by relevant sanctions authorities, including but not limited to activities in Iran, Cuba, North Korea, Syria, or the Crimean Region of the Ukraine. If found to be in apparent violation of these restrictions, your Account could be terminated and your funds could be held for an indefinite period of time;
      4. iv) infringe our or any third party's copyright, patent, trademark, trade secret or other intellectual property rights, or rights of publicity or privacy;
      5. v) create or control more than one personal account for yourself without our express authorization, including through, among other methods, using a name that is not yours, using a temporary email address or phone number, or providing falsified personal information;
      6. vi) act in a manner that is defamatory, trade libelous, threatening, or harassing;
      7. vii) provide false, inaccurate, or misleading information;
      8. viii) send or receive what we reasonably believe to be potentially fraudulent money or payments for advertising, marketing, or otherwise on an unsolicited and unauthorized basis;
      9. ix) use the Services for the sale of firearms, firearm parts, ammunition, weapons or other devices designed to cause physical harm;
      10. x) use the Services for any illegal activity or goods or in any way that exposes you, other users, Webull, or any third parties to harm;
      11. xi) refuse to cooperate in an investigation or provide confirmation of your identity or any information you provide to us;
      12. xii) attempt to double dip during the course of a dispute by receiving or attempting to receive money from both us and the recipient of a payment, bank, or card issuer for the same transaction;
      13. xiii) use the Platform or Services in a manner that results in or may result in: complaints; disputes; claims, reversals, chargebacks, fees, fines, penalties, or other liability or losses to Webull or its affiliates, other customers, third parties or you;
      14. xiv) perform or attempt to perform any actions that would interfere with the proper working of the Services, prevent access to or use of the Services by our other users and customers, or impose an unreasonable or disproportionately large load on our infrastructure or gain unauthorized access to any system, data, information, or Services;
      15. xv) Use an anonymizing proxy; use any robot, spider, other automatic device, or manual process to monitor or copy our websites without our prior written permission; or use any device, software, or routine to bypass our robot exclusion headers; or
      16. xvi) Harass and/or threaten our employees, agents, or other users.
    2. b) If we reasonably suspect that your Account has been used for an unauthorized, illegal, or criminal purpose, you give us express authorization to share information about you, your Account, and any of your transactions with law enforcement.
    3. c) You are responsible for all reversals, chargebacks, claims, fees, fines, penalties, and other liability incurred by us, any customer, or a third party caused by or arising out of your breach of this agreement, and/or your use of the Services. For example, if you send a payment funded by your bank account and your bank informs us you do not have sufficient funds to cover the payment, you may be liable for the payment. Similarly, if you receive a payment and the payment is disputed, you may be liable for the payment.
  3. 3) Suspension and Termination; Effect of Termination. Webull Pay may suspend or terminate your Account or restrict your access to the Services, at any time at its sole discretion, with or without cause, including for a violation of this Agreement. If we believe that you have engaged in any restricted activities, we may take a number of actions to protect ourselves, our customers, and others at any time at our sole discretion. Such actions may include, but are not limited to, closing your Account, limiting your Account, taking legal action, and holding money in your Account for up to 180 days if reasonably needed to protect against the risk of liability or if you have violated our Acceptable Use Policy. We may add or remove, suspend, stop, delete, discontinue, or impose conditions on Services or any feature or aspect of a Service. We will take reasonable steps to notify you of termination or these other types of Service changes by email or at the next time you attempt to access your Account, unless a court order, governmental authority, law, regulation, or other legal process prohibits us from doing so. Upon termination, closure, or suspension of your Account, transactions and funds will be handled as set forth in Section A5 hereof. All provisions of this Agreement that by their nature extend beyond the termination of this Agreement, including, without limitation, sections F(1), (3), (8), and (9)[related to suspension, indemnification, no warranties, limitation of liability, disputes, governing law, and arbitration], shall survive the termination or expiration of this Agreement and remain in effect in accordance with their terms.
  4. 4) Privacy; Account Communications.
    1. a) You acknowledge that we receive and process personal information from you. Please review our Privacy Policy to understand our commitment to maintain your privacy. You represent and warrant that you have read and understood our Privacy Policy before providing us with your personal information. You consent to the collection, use and disclosure of information as described in the Privacy Policy.
    2. b) By using your Account or the Services, you agree that Webull Pay may communicate with you regarding your Account or the Services electronically and consent to receiving such communications electronically. These communications will include notices about your Account (e.g., change in password or Account information and transaction confirmation alerts). Such communications, as well as notices, disclosures, agreements, and other communications that Webull Pay provides to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by Webull Pay. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy. Please see the E-Sign Consent for more details regarding electronic communications.
    3. c) By providing us with a mobile number, either when you sign up for an Account or update the contact information associated with your Account, you consent to receiving text (SMS) messages and push notifications from Webull. Such communications may include, but are not limited to requests for secondary authentication, receipts, reminders, notifications regarding updates to your account or account support, and marketing or promotional communications. You acknowledge that you are not required to consent to receive promotional texts or calls as a condition of using the Services. Call and text message communications may be generated by automatic telephone dialing systems. Standard message and data rates applied by your cell phone carrier may apply to the text messages Webull send you.

      If you provide us with the mobile number of any other person or entity when initiating or requesting a payment through the Service, you represent and warrant to us that the person or entity has consented to receive text messages from us related to that payment. Standard text messaging rates may apply based on your plan with your mobile carrier.

    4. d) You may opt-out of receiving promotional email communications we send to you by following the unsubscribe options on such emails. You may opt out of any promotional phone calls by informing the caller that you would not like to receive future promotional calls. You may opt-out of promotional or marketing text messages by replying STOP or by changing your notification preferences in the App. You acknowledge that opting out of receiving communications may impact your use of the Services.
  5. 5) Recovery of Funds.

    You authorize us to recover funds from you in accordance with this Agreement and any other agreement you have with us, including if you owe amounts to us or for reason of fraud or illegal activity. You authorize us to debit, charge, setoff against and otherwise recover funds from your Account or any Eligible Bank Account, and any payment instrument, linked bank, depository, and other account registered in your Account. This includes sharing your personal information with a third-party debt collector to recover the amount due. Your authorization will remain in full force and effect until the later of (a) closure or termination of your Account or (b) the disbursement of all funds held on your behalf. Further, in the event that any attempt to recover funds from you should fail, your authorizations hereunder include your grant to Webull of new, original authorizations to recover all or less than all of the amount you owe us or belong to us. You authorize us to take the above steps without prior notice to you and irrespective of (a) whether we have made demand under this Agreement or any other agreement you have with us; and (b) whether the obligation is contingent, matured or unmatured. Your authorization hereunder includes all authorizations to take the above steps in complete compliance with the applicable third-party’s rules, including rules promulgated by NACHA. You agree that your grant of the authorizations hereunder has the same legal effect as if you had signed a paper containing the same terms. If we are unable to recover the funds by these means, Webull may attempt to contact you or may take other legal actions to collect the amounts due, to the extent allowed by applicable law. We may also recover funds from your Account in connection with a disputed transaction. For example: If a user who sent you money disputes the payment and requests reimbursement for a payment you previously received, we may recover the amount disputed or owed from your Account; if you initiate a transaction dispute with an external funding source and win that dispute, we may recover the funds from your Account; if there aren’t sufficient funds in your Account to cover the disputed amount, you understand that our recovery of these funds may cause your account to become negative. We are not liable for funds that we recover from you to cover: a negative balance on your Account; the amount owed to us under this Agreement or any agreement we have with you; or a pending dispute or chargeback; or to protect against financial risk as outlined in this Agreement.

  6. 6) Compliance with Governmental Authorities. We may freeze, withhold, or remit funds in your Account in response to a facially valid subpoena, court order, search warrant, notice, or other order from a governmental authority or third party, including but not limited to tax levies, garnishment orders, or lien notices.
  7. 7) Unclaimed Property. If your Account is inactive for an extended period of time it may be deemed “unclaimed” or “abandoned” under your state’s law. If this occurs, we will provide you with notice as required by applicable law. If funds still remain in your Account, we will escheat such funds as required by applicable law. We will determine your state of residency based on the information provided for your Account.
  8. 8) Indemnity. You agree to indemnify, defend and hold harmless Webull, its affiliates, and each of their respective directors, managers, officers, owners, agents, employees, information providers, licensors, licensees, consultants, contractors, and other applicable third parties (collectively the “Webull Parties”) from and against any and all claims, demands, investigations, causes of action, debt or liability, including reasonable attorney’s fees arising out of, related to, or which may arise from: your Account; your use, including the use by any third party you authorize, of your Account or the Services; any actual or alleged breach or non-compliance by you of any of the terms of this Agreement; your wrongful or improper use of the Services; your violation of any law or the rights of a third party and/or the actions or inactions of any third party to whom you grant permissions to use your Account or access our Platform, websites, software, systems (including any networks and servers used to provide any of the Services) operated by us or on our behalf, or any of the Services on your behalf.
  9. 9) Disclaimer. THE PLATFORM, ACCOUNT, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. THE WEBULL PARTIES DO NOT WARRANT OR GUARANTEE THAT THE PLATFORM, ACCOUNT, OR SERVICES ARE ACCURATE, RELIABLE OR CORRECT; WILL MEET YOUR REQUIREMENTS; WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, ERROR-FREE, WITHOUT DEFECT OR SECURE; ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE PLATFORM, ACCOUNT, OR SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    Your use of the Platform, Account, or Services and any other material or services downloaded or made available to you through same is at your own discretion and risk, and you are solely responsible for any damage resulting from their use. The Webull Parties do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party. The Webull Parties do not have control of, or liability for, goods or services that are paid for using the Services. For additional information about risks related to virtual currency transactions and services, please review the Cryptocurrency Risk Disclosure, which is incorporated by reference into this Agreement.

  10. 10) Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE WEBULL PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH ANY OF THE VENMO SERVICES, THE PLATFORM, WEBSITES, SOFTWARE, SYSTEMS (INCLUDING ANY NETWORKS AND SERVERS USED TO PROVIDE ANY OF THE SERVICES) OPERATED BY US OR ON OUR BEHALF, INCLUDING THE USE, INABILITY TO USE, OR UNAVAILABILITY THEREOF, OR THIS USER AGREEMENT (HOWEVER ARISING, INCLUDING NEGLIGENCE), UNLESS AND TO THE EXTENT PROHIBITED BY LAW. IN ALL CASES, THE WEBULL PARTIES WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE. IN ADDITION, TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE WEBULL PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO HOLD THE WEBULL PARTIES RESPONSIBLE, FOR ANY DAMAGES OR LOSSES (INCLUDING, BUT NOT LIMITED TO, LOSS OF MONEY, GOODWILL, OR REPUTATION, PROFITS, OR OTHER INTANGIBLE LOSSES OR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES) RESULTING DIRECTLY OR INDIRECTLY FROM: (1) YOUR USE OF, OR YOUR INABILITY TO USE, OUR WEBSITES, SOFTWARE, SYSTEMS (INCLUDING ANY NETWORKS AND SERVERS USED TO PROVIDE ANY OF THE SERVICES) OPERATED BY US OR ON OUR BEHALF, OR ANY OF THE SERVICES; (2) DELAYS OR DISRUPTIONS IN OUR PLATFORM, WEBSITES, SOFTWARE, SYSTEMS (INCLUDING ANY NETWORKS AND SERVERS USED TO PROVIDE ANY OF THE SERVICES) OPERATED BY US OR ON OUR BEHALF AND ANY OF THE SERVICES; (3) VIRUSES OR OTHER MALICIOUS SOFTWARE OBTAINED BY ACCESSING OUR PLATFORM, WEBSITES, SOFTWARE, SYSTEMS (INCLUDING ANY NETWORKS AND SERVERS USED TO PROVIDE ANY OF THE SERVICES) OPERATED BY US OR ON OUR BEHALF OR ANY OF THE SERVICES OR ANY WEBSITE OR SERVICE LINKED TO OUR PLATFORM WEBSITES, SOFTWARE OR ANY OF THE SERVICES; (4) GLITCHES, BUGS, ERRORS, OR INACCURACIES OF ANY KIND IN OUR PLATFORM, WEBSITES, SOFTWARE, SYSTEMS (INCLUDING ANY NETWORKS AND SERVERS USED TO PROVIDE ANY OF THE SERVICES) OPERATED BY US OR ON OUR BEHALF OR ANY OF THE SERVICES OR IN THE INFORMATION AND GRAPHICS OBTAINED FROM THEM; (5) THE CONTENT, ACTIONS, OR INACTIONS OF THIRD PARTIES; (6) A SUSPENSION OR OTHER ACTION TAKEN WITH RESPECT TO YOUR ACCOUNT; OR (7) YOUR NEED TO MODIFY YOUR PRACTICES, CONTENT, OR BEHAVIOR, OR YOUR LOSS OF OR INABILITY TO DO BUSINESS, AS A RESULT OF CHANGES TO THIS AGREEMENT OR OUR POLICIES.

    UNDER NO CIRCUMSTANCES WILL THE WEBULL PARTIES BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICES OR YOUR ACCOUNT, OR THE INFORMATION CONTAINED THEREIN.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF THE WEBULL PARTIES IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES EARNED BY US IN CONNECTION WITH YOUR USE OF THE SERVICES DURING THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY, OR (B) $500.

    THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE WEBULL PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

  11. 11) Release. If you have a dispute with any user, you release us from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release, you expressly waive any protections (whether statutory or otherwise, for example, California Civil Code § 1542) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.
  12. 12) Governing Law; Venue. This Agreement will be governed by and construed under the laws of the State of Florida, excluding only its conflict of law provisions, and shall inure to the benefit of Webull Pay LLC, its successors and assigns, whether by merger, consolidation or otherwise. Subject to and without waiver of the arbitration provisions above, you agree that any judicial proceedings (other than small claims actions as discussed above) will be brought in, and you hereby consent to the exclusive jurisdiction and venue of any state or federal court sitting in the Pinellas or Hillsborough County, Florida.
  13. 13) No Assignment. You may not transfer or assign any rights or obligations you have under this Agreement without our prior written consent. We may transfer or assign this Agreement or any right or obligation thereunder at any time.
  14. 14) Severability. If any part, term or provision of this Agreement is held to be illegal, in conflict with any law or otherwise invalid, the remaining portion or portions shall be considered severable and not be affected by such determination, and the rights and obligations of the parties shall be construed and enforced as if the Agreement did not contain the particular part, term or provisions held to be illegal or invalid.
  15. 15) Other Provisions. This Agreement, and any applicable Additional Terms and Policies, are a complete statement of the agreement between you and Webull regarding your Account and the Services. In the event of a conflict between this Agreement and any other Webull agreement or Policy, this Agreement will prevail and control the subject matter of such conflict. If any provision of this Agreement or any Additional Term is invalid or unenforceable under applicable law, then it will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. This Agreement does not limit any rights that we may have under trade secret, copyright, patent, or other laws. No waiver of any term of this Agreement will be deemed a further or continuing waiver of such term or any other term. The section headings used in this Agreement are for convenience only and have no legal effect.
  16. 16) Regulation

    Webull Pay LLC is registered with the U.S. Department of Treasury Financial Crimes Enforcement Network (“FinCEN”) as a money services business (“MSB”). As a registered MSB, Webull Pay LLC is subject to the Bank Secrecy Act and its implementing regulations (collectively, the “BSA”) which set out the requirements imposed upon financial institutions to implement policies and procedures reasonably designed to detect and prevent money laundering and terrorist financing. You understand and acknowledge that your access to and use of the Services is subject to compliance with Webull Pay’s AML Program. You understand and acknowledge that Webull Pay is not a registered broker-dealer and is not a member of the Financial Industry Regulatory Authority or the SIPC. You further understand and acknowledge that your cryptocurrency holdings are not protected by the FDIC or SIPC, or any other insurance.

  17. 17) State Licenses and Disclosure

    Webull Pay LLC maintains licenses to engage in money transmission activities in certain states, and these licenses may impact our provision and your use of certain Services depending on where you live. Webull Pay’s licenses and corresponding required disclosures can be found at https://www.webullpay.com/protocol/webull-pay-licenses, which is incorporated by reference. Use of Virtual Currency Services remains subject to the Cryptocurrency Risk Disclosure, which is also incorporated into this Agreement.

  18. 18) Supported Cryptocurrencies

    You can view the most up-to-date list directly in the Webull Pay app or if your Webull Pay and Webull Financial accounts are linked, you can view available cryptocurrencies in either the Webull Pay app or the Webull app. Webull Pay may delist a cryptocurrency, at any time and for any reason at our sole discretion, including due to changes in a given cryptocurrency's characteristics after Webull Pay has listed the cryptocurrency or due to a change in the cryptocurrency's regulatory classification.

  19. 19) Required Disclosures
    1. PLEASE BE AWARE:
    2. (1) Virtual Currency is not legal tender, is not backed by the U.S. Federal government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections;
    3. (2) Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of Virtual Currency;
    4. (3) Transactions in Virtual Currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable;
    5. (4) Some Virtual Currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction;
    6. (5) The value of Virtual Currency may be derived from the continued willingness of market participants to exchange Fiat Currency for Virtual Currency, which may result in the potential for permanent and total loss of value of a particular Virtual Currency should the market for that Virtual Currency disappear;
    7. (6) There is no assurance that a Person who accepts a Virtual Currency as payment today will continue to do so in the future;
    8. (7) The volatility and unpredictability of the price of Virtual Currency relative to Fiat Currency may result in significant loss over a short period of time;
    9. (8) The nature of Virtual Currency may lead to an increased risk of fraud or cyber-attack;
    10. (9) The nature of Virtual Currency means that any technological difficulties experienced by the Webull Pay may prevent the access or use of your Virtual Currency; and
    11. (10) The FBO Account held at our partner bank holding client funds may not be sufficient to cover all losses incurred by customers.
    12. (11) You are liable for unauthorized Virtual Currency transactions;
    13. (12) You have the ability to cancel orders prior to execution, including any pre-authorized orders, but Market Orders are often executed in a few seconds and once any Order has been executed it cannot be canceled. Therefore, it is unlikely that you will be able to cancel a Market Order after it has been entered;
    14. (13) Webull Pay does not share your information with third parties for marketing purposes. As described in Sections A(3) and (4) above, we do share your Personal Information with authorized third-parties to comply with identity verification requirements;
    15. (14) You have the right and ability to receive a receipt, trade ticket, or other evidence of your transactions. This record of your order will be provided to you on the App at the time of Order Entry and is available for downloading if you wish to maintain a separate record;
    16. (15) You do not have a right to notice prior to a change in Webull Pay’s rules or policies.
    17. (16) This list of disclosures is not exhaustive. For additional important information about the risks of transacting in Virtual Currency, please review the Webull Pay Cryptocurrency Risk Disclosure, which is incorporated by reference into this Agreement.
    18. At the time of each Order you place and prior to execution you will be provided with the following:
      1. (1) the amount of the transaction;
      2. (2) any fees, expenses, including applicable exchange rates;
      3. (3) the type and nature of the Virtual Currency transaction;
      4. (4) once executed the transaction may not be undone and will not be refunded.

Webull Pay LLC (NMLS ID 1886762) is a licensed money transmitter and has a registered address of 108 W. 13th Street, Wilmington, DE 19801.

If you experience any issues please contact Webull Pay customer support via +1 (888) 828-0618 or at support@webull.com.

Please be aware of fraud and potential scams. Any actual or suspected Unauthorized Access and/or Unauthorized Activity will be treated by Webull Pay as potentially fraudulent. You agree to notify us within twenty-four (24) hours if you become aware of or suspect any Potentially Fraudulent Activity, by emailing Webull Pay customer support.

For residents in New York, Guam and Northern Mariana Islands only:

Digital asset services are provided by Bakkt Financial Solutions I, LLC ("Bakkt") (NMLS ID 1890144) through the Webull Pay platform operated by Webull Pay, LLC dba Webull Pay. Bakkt is not a registered broker-dealer and is not a member of SIPC or FINRA. Digital assets are not FDIC- or SIPC-insured. Bakkt Financial Solutions I, LLC is licensed to engage in virtual currency business activity and money transmission by the New York State Department of Financial Services. Please ensure that you fully understand the risks involved before trading. See here for Bakkt Licenses and Bakkt Disclosures.

Webull Pay LLC has collaborated with Bakkt Financial Solutions I, LLC ("Bakkt") to provide you convenient access to cryptocurrency trading. Webull Pay LLC and Bakkt are separate entities. As a customer of both Webull Pay LLC and Bakkt, you have an account at Bakkt to manage your cryptocurrencies.

For more assistance, please contact us via our in app Help Center or at support@webull.com.

© Webull Pay LLC. Webull®. All rights reserved.